Questions that were frequently asked are listed in this LibGuide and are organized into the following sections. Stroll down to peruse questions in each section or click on the following link to take you to the section of interest:
Reference and Research Services FAQ
*Please accept cookies to access library databases and resources*
Q: How do I contact the Library and how late is the Library open?
A: Library staff is available at: (323) 563 4869 or by email: library2@cdrewu.edu. You can also reach us via web chat at https://www.cdrewu.edu/library (or click here) to submit a question in the chat box.
FALL2023 Library hours:
Library staff will notify all in-person users of imminent closure 30 minutes prior to close,
Q: Can I check out books from the Library?
A: Students are welcome to check out print books. Student must present a valid CDU ID card with a current Library registration bar code on the card to borrow materials. Loan periods are:
Q: May I borrow a laptop from the Library?
A: The Library has loaner laptops available for four (4) hours/day loans, no overnight. Student must present a valid CDU ID card with a current Library bar code.
If a laptop is needed for an extended period of time, please contact the Office of Student Life: osl@cdrewu.edu
Q: How can I print my documents in Library? Can I print from my wireless device (laptop, phone)?
A: The Library has a copier/printer available for student use near the Circulation Desk. Print instruction link: Attachments - OneDrive (sharepoint.com). CDU does not offer printing directly from your wireless devices. IT is working on this issue. Any further questions need to be referred to CDU IT. helpdesk@cdrewu.edu
Q: Do you offer poster printing services?
A: Yes. Please email your request to posters@cdrewu.edu. Click here for Library Poster Services LibGuide for instruction on how to get your poster printed. Please give us advance notice of at least 3 working days as there may be additional time needed to fulfill your request.
For more information, please contact library2@cdrewu.edu
Q: How to request SPSS or EndNote?
A: Please email library2@cdrewu.edu to request SPSS or EndNote. Please indicate if your device is a MAC or PC,
Q: Are any of my course textbooks on Online Reserve?
A: Yes. Most of your assigned course textbooks are available as e-books. The titles are listed in the LibGuide for each CDU academic program. Go to the Library’s home page (https://www.cdrewu.edu/library) and click the link for your academic program. Online textbooks are listed for current semester then by course number. You must log on the CDU web to access.
Q: What e-books can I access?
A: You can use any of the Library licensed e-books from off campus by going through the CDU Library website. E-book “packages” or platforms are licensed by the Library from a variety of vendors. We have access to more than 200,000 titles across five platforms. There is no way to search titles across all platforms in a single search. The e-books libguide provides links to each vendor package, describes strategies for finding useful books, and displays a subject guide to e-books. You must log in to the CDU web to access e-books.
https://cdrewu.libguides.com/ebooks
Q: What databases are available for me to complete my research?
A: The Library has access to a variety of databases for finding quality health, biomedical and academic information. All databases are available through the CDU web and can be used off-campus. Our databases are configured to provide links to the full-text articles from all CDU Library subscribed journals when available. See the Databases LibGuide for a description of the databases and their links. https://cdrewu.libguides.com/database
At CDU, the most popular database resources are:
Q: What journals does the CDU library subscribe to?
A: All of the journals accessible remotely are listed in the “Journal Master List.” There is a link to the Journal Master List on the CDU Library’s home page, in the “Collections” group. You can browse the list by the title of the journal, or you can search for a title. Each entry gives you one or more links to the title and the dates of availability of full text. You will have to log in through the CDU web to access the titles.
Q: How do I find an article?
A: This has two answers:
Q: Does the CDU have access to any streaming video resources?
A: Yes. The CDU Library subscribes to the Films on Demand Health collection (200+ healh-related videos), see Quicklinks . Additionally, each e-book platform has videos available for general or title-specific review. Videos can also be found in the research databases dependent on the subject matter. You will have to log in. For more information contact Library2@cdrewu.edu
Q: What type of librarian support can I receive for my term/research paper?
A: Librarians are available to provide training on database searching, constructing search strategies, APA formatting, and Endnote.
Q: Can I get librarian help with a Systematic or Scoping review?
A: Librarians are available to provide assistance with reviews. It is best to make an appointment (in-person or remote).to schedule a time that works for you and the CDU librarian.
Q: How do I make a librarian appointment for assistance with my research or review?
A: Please send your request to: library2@cdrewu.edu. Please include your contact info (name, program, course, email and/or phone), some details on your topic, what databases you have tried or research results.
Q: How do I contact a librarian?
A: You may contact a librarian by sending an email to: library2@cdrewu.edu. Your request will be forwarded to the librarian on duty for a quick response.
Q: What is an Interlibrary Loan (ILL) service?
A: ILL is a service that enables CDU students and faculty to obtain materials that are not available from library’s print or electronic resources.
Q: How do I place an ILL request?
A: When you searched for a journal article or any other materials that CDU does not own, you will see a page that will have a link to the ILL request form.
The ILL Request form can be found on the library home page:
Or you can CLICK HERE to access the form.
Q: How soon can I expect my request be filled?
A: It will most likely take 5-7 working days to fill a request.
Q: How will I get notified when my request is filled?
A: As soon as your request is filled, you will be notified via email. You should get the article delivered by email as a PDF.
Q: What type of materials can be requested?
A: At present, we are only able to process ILL request for journal articles. E-book chapters, test prep or Board-review materials are not available for loan.
For more information, contact library2@cdrewu.edu
Q: How do I request library instruction for my class?
A: Faculty may contact the Library Director to request library instruction.
Q: What services does the library offer to faculty?
A: Currently, the library offers the following services to faculty: research consultation, manuscript verification, one-on-one training on specific databases, Endnote training, and topic-specific classroom instruction.
For more information please contact: library2@cdrewu.edu