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E-Book subject pages: Health Care Administration

Ebooks

The Cleveland Clinic Way: Lessons in Excellence from One of the World's Leading Health Care Organizations by Toby Cosgrove
McGraw-Hill, 2014.
Communication the Cleveland Clinic Way : How to Drive a Relationship-Centered Strategy for Superior Patient Experience by Adrienne Boissy; Timothy Gilligan
McGraw-Hill, 2016.
The Exchange Strategy for Managing Conflict in Healthcare by Steven Dinkin; Barbara Filner; Lisa Maxwell
McGraw-Hill, 2013.
Healthcare Information Security and Privacy by Sean P. Murphy; Dennis M. Seymour
McGraw-Hill, 2015.
High Performance Healthcare : Using the Power of Relationships to Achieve Quality, Efficiency and Resilience by Jody Hoffer Gittell
McGraw-Hill, 2009
Innovation the Cleveland Clinic Way : Powering Transformation by Putting Ideas to Work by Thomas J. Graham
McGraw-Hill, 2016.
The Innovator's Prescription: a Disruptive Solution for Health Care by Jason Hwang; Clayton M. Christensen; Jerome H. Grossman
McGraw-Hill, 2017.
It's about Patient Care : Transforming Healthcare Information Technology the Cleveland Clinic Way by C. Martin Harris; Gene Lazuta
McGraw-Hill, 2017.
Lean Six Sigma for Hospitals : Improving Patient Safety, Patient Flow and the Bottom Line by Jay Arthur
2nd ed., McGraw-Hill, 2016.
Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations by Kent D. Seltman; Leonard L. Berry
McGraw-Hill, 2017.
Measuring ROI in Healthcare : Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs by Jack Phillips; Victor Buzachero; Patti Phillips; Zack Phillips
McGraw-Hill, 2013.
Performance Improvement for Healthcare : Leading Change with Lean, Six Sigma, and Constraints Management by Bahadir Inozu; Dan Chauncey; Charles Mount; Vickie Kamataris; Novaces LLC, Staff
McGraw-Hill, 2012.
Prescription for Excellence : Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System by Joseph A. Michelli
McGraw-Hill, 2011.
Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way by James Merlino
McGraw-Hill, 2015.
Understanding Healthcare Delivery Science by Michael Howell; Jennifer P. Stevens
McGraw-Hill, 2020.