Skip to Main Content

It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

E-Book subject pages: Health Care Administration

Ebooks

The Cleveland Clinic Way: Lessons in Excellence from One of the World's Leading Health Care Organizations by Toby Cosgrove
McGraw-Hill, 2014.
Communication the Cleveland Clinic Way : How to Drive a Relationship-Centered Strategy for Superior Patient Experience by Adrienne Boissy; Timothy Gilligan
McGraw-Hill, 2016.
The Exchange Strategy for Managing Conflict in Healthcare by Steven Dinkin; Barbara Filner; Lisa Maxwell
McGraw-Hill, 2013.
Healthcare Information Security and Privacy by Sean P. Murphy; Dennis M. Seymour
McGraw-Hill, 2015.
High Performance Healthcare : Using the Power of Relationships to Achieve Quality, Efficiency and Resilience by Jody Hoffer Gittell
McGraw-Hill, 2009
Innovation the Cleveland Clinic Way : Powering Transformation by Putting Ideas to Work by Thomas J. Graham
McGraw-Hill, 2016.
The Innovator's Prescription: a Disruptive Solution for Health Care by Jason Hwang; Clayton M. Christensen; Jerome H. Grossman
McGraw-Hill, 2017.
It's about Patient Care : Transforming Healthcare Information Technology the Cleveland Clinic Way by C. Martin Harris; Gene Lazuta
McGraw-Hill, 2017.
Lean Six Sigma for Hospitals : Improving Patient Safety, Patient Flow and the Bottom Line by Jay Arthur
2nd ed., McGraw-Hill, 2016.
Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations by Kent D. Seltman; Leonard L. Berry
McGraw-Hill, 2017.
Measuring ROI in Healthcare : Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs by Jack Phillips; Victor Buzachero; Patti Phillips; Zack Phillips
McGraw-Hill, 2013.
Performance Improvement for Healthcare : Leading Change with Lean, Six Sigma, and Constraints Management by Bahadir Inozu; Dan Chauncey; Charles Mount; Vickie Kamataris; Novaces LLC, Staff
McGraw-Hill, 2012.
Prescription for Excellence : Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System by Joseph A. Michelli
McGraw-Hill, 2011.
Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way by James Merlino
McGraw-Hill, 2015.
Understanding Healthcare Delivery Science by Michael Howell; Jennifer P. Stevens
McGraw-Hill, 2020.
Joint Commission International Accreditation Standards for Hospitals
7th ed., Joint Commission, 2020.
The U. S. Healthcare Ecosystem: Payers, Providers, Producers by Lawton Robert Burns
ISBN: 1
McGraw-Hill, 2021.